Terms of Service
Last updated: November 18, 2025
1. Acceptance of Terms
By accessing and using VistaChat ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
VistaChat provides a live chat widget service for websites that enables businesses to communicate with their customers in real-time. Our service includes chat widgets, dashboard access, visitor tracking, and related customer support features.
3. User Accounts
To use certain features of our Service, you must register for an account. You agree to:
- Provide accurate and complete information during registration
- Maintain the security of your password and account
- Accept responsibility for all activities that occur under your account
- Notify us immediately of any unauthorized use of your account
4. Acceptable Use Policy
You agree not to use the Service to:
- Transmit any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or invasive of another's privacy
- Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity
- Transmit any content that you do not have a right to transmit under any law or under contractual or fiduciary relationships
- Transmit any material that contains software viruses or any other computer code designed to interrupt, destroy, or limit the functionality of any computer software or hardware
- Interfere with or disrupt the Service or servers or networks connected to the Service
5. Data Privacy and Security
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices. By using our Service, you consent to the collection and use of information in accordance with our Privacy Policy.
6. Intellectual Property Rights
The Service and its original content, features, and functionality are and will remain the exclusive property of VistaChat and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.
7. Termination
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.
If you wish to terminate your account, you may simply discontinue using the Service.
8. Limitation of Liability
In no event shall VistaChat, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.
9. Service Availability
We strive to provide continuous service but do not guarantee that the Service will be available at all times. We reserve the right to modify, suspend, or discontinue the Service with or without notice.
10. Modifications to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.
11. Governing Law
These Terms shall be interpreted and governed by the laws of the United States, without regard to conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
12. Contact Information
If you have any questions about these Terms of Service, please contact us at:
- Email: legal@vistachat.com
These terms were Last updated on November 18, 2025.